Privacy Policy

INTRODUCTION

Who are we?

We are AAA Studios Limited a company registered in England and Wales. Our company registration number is 10524559 and our registered office is 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX. Where we decide the means or purpose of processing your personal data, we are the “data controller."

What’s this notice about?

This notice explains how we process personal data, as a data controller, when operating our online store aaasports.shop (our “ Online Store”).

This notice applies to all users of our Online Store (each, a “User”, “you” and “your”).

We update this notice from time to time, so please check back in on a regular basis.

What are your rights?

You have the following rights, although these rights may be limited in some circumstances:

● Ask us to send a copy of your personal data to you or someone else

● Ask us to restrict, stop processing, or delete your personal data

● Object to our processing of your personal data

● Object to use of your personal data for direct marketing purposes

● Ask us to correct inaccuracies in your personal data

If we rely on consent to process data, or send direct marketing, you can withdraw consent by email to the email address below.

How do you contact us?

If you have any questions concerning this notice, including how you can exercise your rights, please contact us at: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

If we can’t resolve your issue, you can also get in touch with the Information Commissioner’s Office: https://ico.org.uk/concerns
(or if you live in a European country other than the UK, you can submit a complaint to the supervisory authority in your country).

 

YOUR PERSONAL DATA AND HOW WE USE IT

Your data

How we use it

Sources and recipients

Enquiry Data

We process the following information so that we are able to collect, record and properly respond to your enquiries and support requests in relation to the Online Store:

● Name

● Contact information (such as email address and telephone number)

● Any other information you submit as part of your enquiry or support request (such as a description of the issue you are experiencing)

We process this information because it is necessary for the purposes of our (and your) legitimate Interests, being our and your legitimate interests in us being able to respond to your queries.

Sources

We collect this data directly from you. [A3]

Email Marketing

We process the following information to maintain our email marketing lists and to send you information about us and our products:

● Name

● Email address

We hold onto this information until you have unsubscribed, but may periodically review and update our marketing lists where recipients have not interacted with us for more than 12 months

We process this information either: (a) where you have given us your consent; or (b) if you provide this information and do not opt-out of email marketing when you are buying a product, because it is necessary for the purposes of our (and your) legitimate Interests, being our and your legitimate interests in us being able to send you information about products which may be of interest to you.

You can unsubscribe from our marketing emails at any time by writing to us using the contact information at the top of this policy, or by clicking on the unsubscribe links in our emails.

Sources

We collect this data directly from you.

We may use third party email marketing tools such as MailChimp to process this information [A4]

Sales Data

We process the following information in connection with operation of our online store:

● Name

● Contact information (such as email address and telephone number) along with billing address, and shipping address

● Payment and order information (such as payment card details, order details, status of refunds or returns)

We use this information to perform our contractual obligations to you or take steps at your request prior to entering into a contract; and to comply with our legal obligations (such as our obligations to maintain tax and accounting records).

Sources

We, or the processors acting on our behalf, collect this data directly from you through our Online Store.

We use payment processors such as Stripe who may also share payment/order information with us.

Analytics

(data about how you interact with our Online Store):

● browser type and version, IP and MAC address, approximate location and time zone, access logs, device type, operating system, & other information provided by browser or device;

● use you make of our Online Store, including URLs and content you visit, language preferences, clickstream to, through and from our website, date and time, page response times, errors, length of visits to pages, interaction (such as scrolling, clicks and mouse-overs) data, and methods used to leave our site;

● error reports generated if there are problems with our Online Store. [A5]

How long we keep it

After 26 months underlying data is deleted, but we may retain aggregated statistics generated from that data which are anonymous. [A6]

We use software to collect analytics data about users of our Online Store, to understand how people use our sites, where they come from, which devices and operating systems they use, how they interact with our Online Store, and to help improve and maintain our Services.

Legal basis

We process analytics data if you have given your consent.

More information

You can find out more about how Google processes analytics data by clicking here .

You can withdraw your consent for Google analytics by using the following link: Google Analytics . [A7]

Sources & Recipients

We use Google analytics, to collect this data from you.

Shopping Cart and Security

We process the following information in connection with operation of our online store:

● The contents of your cart and your shipping

● Cookies to remember your cart ID and what is in your cart

● Cookies to identify you for secure payment processing

We process this information because it is necessary for the purposes of our (and your) legitimate Interests, being our and your legitimate interests in us being able to track what is in your cart and to keep your payment information secure.

Sources

We, or the processors acting on our behalf, collect this data directly from you through our Online Store.

We use payment processors such as Stripe who may also access cookies as explained later in this policy

Recently Viewed Items

We process the following information in connection with operation of our online store:

● Items you have recently viewed

● A cookie to help link you to items you recently viewed

We use this information where you have given your consent to the use of cookies.

You can withdraw consent using the cookie notice on our website.

Sources

We, or the processors acting on our behalf, collect this data directly from you through our Online Store.

Notice Dismissal and Consents

We process the following information in connection with operation of our online store:

● A record of whether you have seen our legal notices and whether you have consented to the use of cookies

We use this information to perform our legal obligations, in particular our obligations to record whether you have been provided with information and given your consent to use of cookies.

Sources

We, or the processors acting on our behalf, collect this data directly from you through our Online Store.

 

COOKIES, ANALYTICS AND SIMILAR TECHNOLOGIES

Cookies, pixels and other technologies store and access data on your device to help websites and apps work. This table explains their purpose, how long they last, and who else can access their data. We get your consent to use them unless they’re essential for our sites, apps or services.

Most browsers allow control over cookies, for more information: Google Chrome | Microsoft Edge | Mozilla Firefox | Microsoft Internet Explorer | Opera | Apple Safari .

Cookie/data

Duration

Purpose

Access

Google Analytics

Duration of visit to the Online Store To track your behaviour on our Online Store and improve the Online Store’s performance.

We use Google Analytics. and you can access their privacy policy: https://support.google.com/analytics/

answer/7318509?hl=en

Cookie for policy acceptance

Until removed

To prevent Users from having to consent to cookies before every visit to the Online Store

Not shared with anyone other than us.

woocommerce_cart_hash

woocommerce_items_in_cart

Duration of visit to the Online Store

To determine when cart contents/data change

Not shared with anyone other than us

Store_notice[notice id]

Duration of visit to the Online Store

Allows customers to dismiss the store notice

Not shared with anyone other than us

woocommerce_recently_viewed

Duration of visit to the Online Store

Powers our “recent viewed products” widget

Not shared with anyone other than us

wp_woocommerce_session

2 days

Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

Not shared with anyone other than us

_stripe_sid

30 minutes

To facilitate secure payment processing

Stripe is able to access this

_stripe_mid

1 year

To facilitate secure payment processing

Stripe is able to access this

Google Pay, Apple Pay

Duration of visit to the Online Store

To facilitate secure payment processing

Google and/or Apple set and access these cookies where their payment functionality is used

 

  1. STORAGE, TRANSFERS AND DISCLOSURE

Data retention

We hold the Enquiry Data for one year following the date on which the relevant enquiry has been closed. [A8]

In respect of other personal data described in this notice, we hold it for as long as it is necessary to continue to retain that personal data to achieve the relevant purposes (taking into account the amount, nature, and sensitivity of the personal data, the potential risk of unauthorised access, and legal requirements).

Storage & Transfers

The personal data described in this notice is generally stored in the United Kingdom. Where we transfer personal data internationally, we will implement appropriate measures (where required by data protection laws) in order to safeguard such transfers. For more information drop us a line using the contact details at the start of this notice.

Disclosure

We may disclose your personal data:

● Where required by law, government, competent authorities or the courts or to establish, exercise or defend our legal rights, and for the purposes of preventing crime and fraud (for example, we may share personal data with our professional advisors, investigators, or credit reference agencies).

● With suppliers and subcontractors, as necessary for the purposes set out in this notice.

● With other members of our corporate group and our international network of partners.

● If involved in an investment, merger, acquisition, or sale of our organisation or assets, personal data we hold may be shared on the basis of the legitimate interests of us, our shareholders, customers and other parties to a transaction, unless those interests are outweighed by prejudicial impacts upon you.